e-Learning

Denton's LLP provide an in-depth review and breakdown of many legal developments one year into the COVID-19 pandemic and its impacts on businesses and their business interruption policies.

Cost: IBAO Members Only - FREE

The opportunities that usage-based insurance (UBI) offers for the insurance industry, brokers and customers cannot be ignored. The better a driver you are, the better your auto insurance premium.

Cost: IBAO Members Only - FREE

COVID has provided challenges to how HR departments can manage staff while working remotely. This course will introduce 5 top “Return to Work” considerations for insurers and brokers.

Cost: IBAO Members Only - FREE

As prices of raw materials continue to rise, the cost to rebuild homes/buildings is outpacing the amount of insurance consumers have purchased. This creates a problem for both consumers and brokers.

Cost: IBAO Members Only - FREE

This course will introduce and outline the key considerations and steps needed to enable a BMS change at Broker offices from a personal experience.

Cost: IBAO Members Only - $70

IBAO Leadership and Executive cover topics including an update of recent IBAO initiatives, current market activity, our 2020 – 2022 strategic plan and priorities,

Cost: IBAO Members Only - FREE

Learn the fundamentals of a D&O Policy; how a standard policy functions, how to fill out the application and what to look out for when working with a Non-Profit.

Cost: IBAO Members Only - $125

Learn about My Proof of Insurance, a solution enabling brokers to send customers digital policy documents for all lines of businesses, as well as proof of auto insurance (eSlips).

Cost: IBAO Members Only - FREE

The panel will discuss the most current insurance coverage issues in both the medical and trip cancelation arenas, and share the market trends they're seeing from Canadian consumers.

Cost: IBAO Members Only - FREE

Understanding what happens in your body when coping with everyday stressors can empower you to make simple changes to improve your overall health and mitigate the detrimental effects of stress.

Cost: IBAO Members Only - FREE

This course, developed by Trufla Technology, introduces to brokerages a process and responsibilities of sourcing and selecting a technology solution to their Brokerage.

Cost: IBAO Members Only - FREE

This course, developed by Sherif Gemayel, CEO of Trufla Technology, introduces brokerages to ways and means to better protect their operations.

Cost: IBAO Members Only - FREE

Learn how to maximize funding and how to avoid over-claiming (and falling into hot water from the CRA). This advice you could use in your own brokerage or pass along to your commercial lines clients.

Cost: IBAO Members Only - Free

In this deeply personal talk, Hamza makes the case that to change is human. More than that, change is essential to long-term growth and development.

Cost: IBAO Members Only - Free

In this refreshing and informative presentation, Dr. Susan Biali Haas highlights daily choices that will help you shape a more vibrant, healthier lifestyle.

Cost: IBAO Members Only - $70

Drawing on powerful stories of extraordinary organizations, Zahra will leave you with practical strategies to motivate teams and colleagues and lead by example.

Cost: IBAO Members Only - $70

By practicing psychological fitness, we may be able to reset 2020. The added benefit to developing these skills means we’ll carry them into our post-Covid reality—making us well prepared.

Cost: IBAO Members Only - $70

Mark helps audiences understand what works and what doesn’t in supporting mental health and provides insight on implementing effective workplace mental health strategies, calling on employees.

Cost: IBAO Members Only - Free

In this interactive presentation, Jesse explains how we can learn to be productive while tapping into the collaborative social dynamics of the transparent, networked workplace.

Cost: IBAO Members Only - $70

In this talk, Shawn provides a bold roadmap for the future, exploring how we can take unexpected approaches to innovation to remain competitive and relevant.v

Cost: IBAO Members Only - $70

Join Erin as she shares key trends that have led to digital transformation including the rise of peer-to-peer apps, software-as-a-service and mobile, highlighting companies in legacy industries.

Cost: IBAO Members Only - $70

Thinking is your beliefs and values—it’s not your product, it’s your purpose. Doing is the decisions you make and actions you take to live your values. Saying is how you communicate your values.

Cost: IBAO Members Only - $70

In her talk, Melissa provides a roadmap for building an invincible brand through effective communication, issues management and crisis readiness, resulting in increased organizational trust.

Cost: IBAO Members Only - $70

Lekan helps audiences lean into this important conversation, providing historical context and insights into the Black experience and giving practical tools on how to become an ally.

Cost: IBAO Members Only - $70

Everybody can benefit from communicating more effectively, however, when 20% of Canada’s population is foreign-born, communicating with a cross-cultural advantage is important.

Cost: IBAO Members Only - Free

Samantha offers an engaging, thought-provoking and entertaining examination of the challenges women still face in the world and how women (and men) can successfully advocate for change.

Cost: IBAO Members Only - $70

As an authority on retention of under-represented populations in predominantly white organizations, Dr. Ivan Joseph shares practical and proven strategies to help build an inclusive workplace culture.

Cost: IBAO Members Only - $70

Supported by literature and real-life experiences, Dr. Hadiya Roderique focuses on how to make better decisions as a team by capitalizing on diversity and inclusivity.

Cost: IBAO Members Only - Free

This eLearning course is based on real examples of situations Brokers, both new and experienced, face in doing their job.

Cost: IBAO Members Only - Free

Participants will learn fundamental skills in ethics, and will investigate new techniques to apply in common situations brokers face between their clients and markets.

Cost: IBAO Members Only - Free

Learn a framework for how to address ethical situations consistently in insurance.

Cost: IBAO Members Only - Free

Learn how to take real life Medical, Rehabilitation and Attendant Care claims scenarios and create a sales conversation with consumers when advising of the new optional benefits.

Cost: IBAO Members Only - Free

Reality Check is a webcast that explains auto insurance reform using lifestyle scenarios and featuring a panel discussion of industry experts covering legal, E&O, insurer and broker viewpoints.

Cost: IBAO Members Only - Free

Black Boxes not only collect information about drivers’ driving style, but also data to process the re-creation of events leading up to and following a collision.

Cost: IBAO Members Only - Free

The Broker’s role in the claims process is not only to advise the client on reporting procedures but to also advocate for the client if the claim handling is not meeting the client’s needs.

Cost: IBAO Members Only - $125

Learn about the dangers of cyber threats with BOXX Insurance. This course explains common types of threats and means to handle information securely.

Cost: IBAO Members Only - FREE

Participants will gain knowledge of business interruption insurance - what is it, why is it necessary, profits and gross earnings, features of coverages, underwriting, and sales.

Cost: IBAO Members Only – Free

Participants will gain knowledge of the need for Privacy Breach insurance, Privacy Breach Endorsements (coverage, key exclusions, limits and underwriting) and Privacy Breach Liability Coverage.

Cost: IBAO Members Only – Free

Participants will gain knowledge of technology insurance history, information technology solutions, underwriting requirements, and specialty solutions.

Cost: IBAO Members Only - Free

Participants will gain knowledge of Cross Border Coverage - why is it important and what are the requirements and related processes.

Cost: IBAO Members Only - Free

Participants will gain knowledge of Excess Liability policies and underwriting considerations, as well as Umbrella Liability structure, functions, and considerations.

Cost: IBAO Members Only - Free

Look at some less-discussed commercial liability exposures to help your clients assess their exposures. These include: Professional Liability, Directors & Officers, Cyber & Excess Liability.

Cost: $125 - IBAO Members Only

Look at the most commonly used commercial endorsements and floaters, including, Building Bylaws, Stock Spoilage, the Exhibition Floater and the Installation Floater.

Cost: $125 - IBAO Members Only

Condo insurance is often a misunderstood product and confusion generally stems from misconceptions regarding coverage provided by the Condo Corporation's insurance vs the unit owner's condo insurance.

Cost: IBAO Members Only – $125

The complete set of IBAO Cannabis Legalization courses: the prerequisite course, The 101, Personal Lines & Commercial Lines. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $125

Discusses the impact of legalization of cannabis in the workplace. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

Covers the specific ways this legislation will affect personal property, auto and social hosting liability. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

Gain a working knowledge of how to assess and analyze Commercial risk, request quotations from insurers and complete the CSIO Commercial Lines application form.

Cost: IBAO Members Only - $199

As the insurance industry workforce continues to age and competition for seasoned professionals is in high demand, organizations must create strategies to attract and retain younger talent.

Cost: IBAO Members Only - $120

Join us for a panel discussion with experts who can provide perspectives from insurance, financing, and law. We’ll hear from brokerage buyers and brokerage sellers who will share their experiences.

Cost: IBAO Members Only - $99

Explore website and lead tracking to show how there are new key performance indicators that every broker needs to master.

Cost: IBAO Members Only - Free

Technology is transforming the business of insurance. This course explores the technology that underpins data flow in the P&C insurance industry.

Cost: IBAO Members Only - Free

Descriptor: A functional workflow process can be used in training for new hires or as a strategic tool to examine performance issues. Join this second part and observe the building of a workflow.

Cost: IBAO Members Only - $70

A clearly outlined workflow processes can benefit a brokerage in many ways. Once created, a well-documented workflow can reinforce many key areas and reveal amazing opportunities for improvement.

Cost: IBAO Members Only - $70

Free for IBAO Members event on facing the challenges and steps needed to be taken to return to the office while living through COVID-19.

Cost: IBAO Members Only - Free

CEOs discuss market-specific topics including broker distribution trends, consumer trends, broker ownership structure and broker independence, and product trends.

Cost: IBAO Members Only - Free

Data-driven analytics helps us understand what's important to clients as well as learn more about which of our clients are susceptible to leaving us. With this insight business owners and managers can

Cost: IBAO Members Only – $70

IBAO Executive will cover topics including an update of recent initiatives, current market activity, this year's strategic objectives and how the IBAO is adding value to broker membership.

Cost: IBAO Members Only – Free

A must-see presentation for Principal Brokers, Management and Brokerage Technology Leads seeking solutions to become the primary electronic communicator with clients.

Cost: IBAO Members Only – Free

Learn how LinkedIn has become an essential personal branding and marketing tool for your business and why it's important to build and maintain a stellar LinkedIn profile.

Cost: IBAO Members Only - $125

Identify and understand the different views of each of the currently active generations in the world of insurance in order to harmonize labour relations and keep the team motivated.

Cost: IBAO Members Only - $140

With more and more customers turning to the digital world to research and purchase insurance, it’s key that your website and lead follow-up process be optimized to cater to these potential leads. This

Cost: IBAO Members Only – Free

Learn how to follow up proactively, making outbound calls to clients, instead of reacting to inbound calls, and how conversations are best managed to optimize time and success.

Cost: IBAO Members Only - $70

Understand the difference between communicating benefits versus features to a customer and how to turn insurance terms into benefits.

Cost: IBAO Members Only - $70

Explore tactics and techniques to approach and develop trust with your customers and build better pipeline growth.

Cost: IBAO Members Only - $70

Explore tactics and techniques to better handle customers with difficult objections.

Cost: IBAO Members Only - $70

Help identify the right platforms to connect with the millennial demographic and get going on next steps.

Cost: $125

Prepares you to challenge the RIBO Equivalency Examination. Provides a refresher about the Registered Insurance Brokers Act and its regulations. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

Covers important aspects of auto insurance in Ontario, statutory accident benefits, legislation, the Ontario Automobile Driver's Policy and Facility. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

Provides understanding of Travel Health Insurance in Canada, its underwriting requirements and claim procedures. Prepares you for the RIBO Travel Health Insurance Exam.

Cost: $99 (Members) $149 (Non-Members)