New Releases

Denton's LLP provide an in-depth review and breakdown of many legal developments one year into the COVID-19 pandemic and its impacts on businesses and their business interruption policies.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Technical

The opportunities that usage-based insurance (UBI) offers for the insurance industry, brokers and customers cannot be ignored. The better a driver you are, the better your auto insurance premium.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Technical

COVID has provided challenges to how HR departments can manage staff while working remotely. This course will introduce 5 top “Return to Work” considerations for insurers and brokers.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Management

As prices of raw materials continue to rise, the cost to rebuild homes/buildings is outpacing the amount of insurance consumers have purchased. This creates a problem for both consumers and brokers.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Technical

This course will introduce and outline the key considerations and steps needed to enable a BMS change at Broker offices from a personal experience.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

IBAO Leadership and Executive cover topics including an update of recent IBAO initiatives, current market activity, our 2020 – 2022 strategic plan and priorities,

Cost: IBAO Members Only - FREE

duration 1.5 Hours, RIBO Accredited: Management

Learn the fundamentals of a D&O Policy; how a standard policy functions, how to fill out the application and what to look out for when working with a Non-Profit.

Cost: IBAO Members Only - $125

duration 2 Hours, RIBO Accredited: Technical

Learn about My Proof of Insurance, a solution enabling brokers to send customers digital policy documents for all lines of businesses, as well as proof of auto insurance (eSlips).

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Technical

The panel will discuss the most current insurance coverage issues in both the medical and trip cancelation arenas, and share the market trends they're seeing from Canadian consumers.

Cost: IBAO Members Only - FREE

duration 1.5 Hours, RIBO Accredited: Management

Understanding what happens in your body when coping with everyday stressors can empower you to make simple changes to improve your overall health and mitigate the detrimental effects of stress.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Personal

This course, developed by Trufla Technology, introduces to brokerages a process and responsibilities of sourcing and selecting a technology solution to their Brokerage.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Management

This course, developed by Sherif Gemayel, CEO of Trufla Technology, introduces brokerages to ways and means to better protect their operations.

Cost: IBAO Members Only - FREE

duration 1 Hour, RIBO Accredited: Management

Learn how to maximize funding and how to avoid over-claiming (and falling into hot water from the CRA). This advice you could use in your own brokerage or pass along to your commercial lines clients.

Cost: IBAO Members Only - Free

duration 30min

IBAO VIRTUAL KEYNOTE SERIES (FOR NON-SUBSCRIBERS)

In this deeply personal talk, Hamza makes the case that to change is human. More than that, change is essential to long-term growth and development.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Personal

In this refreshing and informative presentation, Dr. Susan Biali Haas highlights daily choices that will help you shape a more vibrant, healthier lifestyle.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Personal

Drawing on powerful stories of extraordinary organizations, Zahra will leave you with practical strategies to motivate teams and colleagues and lead by example.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

By practicing psychological fitness, we may be able to reset 2020. The added benefit to developing these skills means we’ll carry them into our post-Covid reality—making us well prepared.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Personal

Mark helps audiences understand what works and what doesn’t in supporting mental health and provides insight on implementing effective workplace mental health strategies, calling on employees.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Management

In this interactive presentation, Jesse explains how we can learn to be productive while tapping into the collaborative social dynamics of the transparent, networked workplace.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

In this talk, Shawn provides a bold roadmap for the future, exploring how we can take unexpected approaches to innovation to remain competitive and relevant.v

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

Join Erin as she shares key trends that have led to digital transformation including the rise of peer-to-peer apps, software-as-a-service and mobile, highlighting companies in legacy industries.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

Thinking is your beliefs and values—it’s not your product, it’s your purpose. Doing is the decisions you make and actions you take to live your values. Saying is how you communicate your values.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

In her talk, Melissa provides a roadmap for building an invincible brand through effective communication, issues management and crisis readiness, resulting in increased organizational trust.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

Lekan helps audiences lean into this important conversation, providing historical context and insights into the Black experience and giving practical tools on how to become an ally.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Personal

Everybody can benefit from communicating more effectively, however, when 20% of Canada’s population is foreign-born, communicating with a cross-cultural advantage is important.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Personal

Samantha offers an engaging, thought-provoking and entertaining examination of the challenges women still face in the world and how women (and men) can successfully advocate for change.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Personal

As an authority on retention of under-represented populations in predominantly white organizations, Dr. Ivan Joseph shares practical and proven strategies to help build an inclusive workplace culture.

Cost: IBAO Members Only - $70

duration 1 Hour, RIBO Accredited: Management

Supported by literature and real-life experiences, Dr. Hadiya Roderique focuses on how to make better decisions as a team by capitalizing on diversity and inclusivity.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Management

ETHICS

This eLearning course is based on real examples of situations Brokers, both new and experienced, face in doing their job.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Ethics

Participants will learn fundamental skills in ethics, and will investigate new techniques to apply in common situations brokers face between their clients and markets.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Ethics

Learn a framework for how to address ethical situations consistently in insurance.

Cost: IBAO Members Only - Free

duration Duration: 1.5 Hours, RIBO Accredited: Ethics

TECHNICAL

Learn how to take real life Medical, Rehabilitation and Attendant Care claims scenarios and create a sales conversation with consumers when advising of the new optional benefits.

Cost: IBAO Members Only - Free

duration 1.5 Hr, RIBO Accredited: Technical

Reality Check is a webcast that explains auto insurance reform using lifestyle scenarios and featuring a panel discussion of industry experts covering legal, E&O, insurer and broker viewpoints.

Cost: IBAO Members Only - Free

duration 2 Hr, RIBO Accredited: Technical

Black Boxes not only collect information about drivers’ driving style, but also data to process the re-creation of events leading up to and following a collision.

Cost: IBAO Members Only - Free

duration 1 Hr, RIBO Accredited: Technical

The Broker’s role in the claims process is not only to advise the client on reporting procedures but to also advocate for the client if the claim handling is not meeting the client’s needs.

Cost: IBAO Members Only - $125

duration 2 Hr, RIBO Accredited: Technical

Learn about the dangers of cyber threats with BOXX Insurance. This course explains common types of threats and means to handle information securely.

Cost: IBAO Members Only - FREE

duration 1 Hr, RIBO Accredited: Technical

Participants will gain knowledge of business interruption insurance - what is it, why is it necessary, profits and gross earnings, features of coverages, underwriting, and sales.

Cost: IBAO Members Only – Free

duration Duration: 1.5 Hours, RIBO Accredited: Technical

Participants will gain knowledge of the need for Privacy Breach insurance, Privacy Breach Endorsements (coverage, key exclusions, limits and underwriting) and Privacy Breach Liability Coverage.

Cost: IBAO Members Only – Free

duration Duration: 1.5 Hours, RIBO Accredited: Technical

Participants will gain knowledge of technology insurance history, information technology solutions, underwriting requirements, and specialty solutions.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Technical

Participants will gain knowledge of Cross Border Coverage - why is it important and what are the requirements and related processes.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Technical

Participants will gain knowledge of Excess Liability policies and underwriting considerations, as well as Umbrella Liability structure, functions, and considerations.

Cost: IBAO Members Only - Free

duration 1 Hour, RIBO Accredited: Technical

Look at some less-discussed commercial liability exposures to help your clients assess their exposures. These include: Professional Liability, Directors & Officers, Cyber & Excess Liability.

Cost: $125 - IBAO Members Only

duration 2 Hours, RIBO Accredited: Technical

Look at the most commonly used commercial endorsements and floaters, including, Building Bylaws, Stock Spoilage, the Exhibition Floater and the Installation Floater.

Cost: $125 - IBAO Members Only

duration 2 Hours, RIBO Accredited: Technical

Condo insurance is often a misunderstood product and confusion generally stems from misconceptions regarding coverage provided by the Condo Corporation's insurance vs the unit owner's condo insurance.

Cost: IBAO Members Only – $125

duration Duration: 2 Hours, RIBO Accredited: Technical

The complete set of IBAO Cannabis Legalization courses: the prerequisite course, The 101, Personal Lines & Commercial Lines. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $125

duration Duration: 2 Hours, RIBO Accredited: Technical

Discusses the impact of legalization of cannabis in the workplace. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

duration Duration: 1.5 Hours, RIBO Accredited: Technical

Covers the specific ways this legislation will affect personal property, auto and social hosting liability. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

duration Duration: 1.5 Hours, RIBO Accredited: Technical

Gain a working knowledge of how to assess and analyze Commercial risk, request quotations from insurers and complete the CSIO Commercial Lines application form.

Cost: IBAO Members Only - $199

duration Duration: 4 Hours, RIBO Accredited: Technical

MANAGEMENT

As the insurance industry workforce continues to age and competition for seasoned professionals is in high demand, organizations must create strategies to attract and retain younger talent.

Cost: IBAO Members Only - $120

duration 1.5 Hours, RIBO Accredited: Management

Join us for a panel discussion with experts who can provide perspectives from insurance, financing, and law. We’ll hear from brokerage buyers and brokerage sellers who will share their experiences.

Cost: IBAO Members Only - $99

duration 1.5 Hours, RIBO Accredited: Management

Explore website and lead tracking to show how there are new key performance indicators that every broker needs to master.

Cost: IBAO Members Only - Free

duration 1 Hr, RIBO Accredited: Management

Technology is transforming the business of insurance. This course explores the technology that underpins data flow in the P&C insurance industry.

Cost: IBAO Members Only - Free

duration 1 Hr, RIBO Accredited: Management

Descriptor: A functional workflow process can be used in training for new hires or as a strategic tool to examine performance issues. Join this second part and observe the building of a workflow.

Cost: IBAO Members Only - $70

duration 1 Hr, RIBO Accredited: Management

A clearly outlined workflow processes can benefit a brokerage in many ways. Once created, a well-documented workflow can reinforce many key areas and reveal amazing opportunities for improvement.

Cost: IBAO Members Only - $70

duration 1 Hr, RIBO Accredited: Management

Free for IBAO Members event on facing the challenges and steps needed to be taken to return to the office while living through COVID-19.

Cost: IBAO Members Only - Free

duration RIBO Accreditation: 1 Hr Management

CEOs discuss market-specific topics including broker distribution trends, consumer trends, broker ownership structure and broker independence, and product trends.

Cost: IBAO Members Only - Free

duration 2 Hours, RIBO Accredited: Management

Data-driven analytics helps us understand what's important to clients as well as learn more about which of our clients are susceptible to leaving us. With this insight business owners and managers can

Cost: IBAO Members Only – $70

duration Duration: 1 Hour, RIBO Accredited: Management

IBAO Executive will cover topics including an update of recent initiatives, current market activity, this year's strategic objectives and how the IBAO is adding value to broker membership.

Cost: IBAO Members Only – Free

duration Duration: 1 Hour, RIBO Accredited: Management

A must-see presentation for Principal Brokers, Management and Brokerage Technology Leads seeking solutions to become the primary electronic communicator with clients.

Cost: IBAO Members Only – Free

duration Duration: 1.5 Hours, RIBO Accredited: Management

Learn how LinkedIn has become an essential personal branding and marketing tool for your business and why it's important to build and maintain a stellar LinkedIn profile.

Cost: IBAO Members Only - $125

duration Duration: 1.5 Hours, RIBO Accredited: Management

Identify and understand the different views of each of the currently active generations in the world of insurance in order to harmonize labour relations and keep the team motivated.

Cost: IBAO Members Only - $140

duration Duration: 2 Hours, RIBO Accredited: Management

PERSONAL

With more and more customers turning to the digital world to research and purchase insurance, it’s key that your website and lead follow-up process be optimized to cater to these potential leads. This

Cost: IBAO Members Only – Free

duration Duration: 1 Hour, RIBO Accredited: Personal Skills

Learn how to follow up proactively, making outbound calls to clients, instead of reacting to inbound calls, and how conversations are best managed to optimize time and success.

Cost: IBAO Members Only - $70

duration Duration: 1 Hour, RIBO Accredited: Personal Skills

Understand the difference between communicating benefits versus features to a customer and how to turn insurance terms into benefits.

Cost: IBAO Members Only - $70

duration Duration: 1 Hour, RIBO Accredited: Personal Skills

Explore tactics and techniques to approach and develop trust with your customers and build better pipeline growth.

Cost: IBAO Members Only - $70

duration Duration: 1 Hour, RIBO Accredited: Personal Skills

Explore tactics and techniques to better handle customers with difficult objections.

Cost: IBAO Members Only - $70

duration Duration: 1 Hour, RIBO Accredited: Personal Skills

Help identify the right platforms to connect with the millennial demographic and get going on next steps.

Cost: $125

duration Duration: 1.5 Hours, RIBO Accredited: Personal Skills

EQUIVALENCY

Prepares you to challenge the RIBO Equivalency Examination. Provides a refresher about the Registered Insurance Brokers Act and its regulations. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 3 Hours

Covers important aspects of auto insurance in Ontario, statutory accident benefits, legislation, the Ontario Automobile Driver's Policy and Facility. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 3 Hours

Provides understanding of Travel Health Insurance in Canada, its underwriting requirements and claim procedures. Prepares you for the RIBO Travel Health Insurance Exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 2.5 Hours