Ethics

Learn a framework for how to address ethical situations consistently in insurance.

Free, Members Only

duration Duration: 1.5 Hours

Cannabis Legalization

The complete set of IBAO Cannabis Legalization courses: the prerequisite course, The 101, Personal Lines & Commercial Lines. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $125

duration Duration: 2 Hours

Discusses the impact of legalization of cannabis in the workplace. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

duration Duration: 1.5 Hours

Covers the specific ways this legislation will affect personal property, auto and social hosting liability. NOTE: One Cannabis course registration at a time is allowed.

Cost: IBAO Members – Free, Non-Members: $100

duration Duration: 1.5 Hours

Equivalency & Travel Health

Prepares you to challenge the RIBO Equivalency Examination. Provides a refresher about the Registered Insurance Brokers Act and its regulations. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 3 Hours

Covers important aspects of auto insurance in Ontario, statutory accident benefits, legislation, the Ontario Automobile Driver's Policy and Facility. Must receive RIBO approval to write the exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 1 Hour

Provides understanding of Travel Health Insurance in Canada, its underwriting requirements and claim procedures. Prepares you for the RIBO Travel Health Insurance Exam.

Cost: $99 (Members) $149 (Non-Members)

duration Duration: 2.5 Hours

Ontario Auto

Reviews changes to the Statutory Accident Benefits Schedule (SABS) effective June 1, 2016.

Cost: IBAO Members – Free

duration Duration: 1 Hour

Learn how to take real-life Medical, Rehabilitation and Attendant Care claims scenarios and create a sales conversation with consumers when advising on optional benefits.

Cost: IBAO Members – Free

duration Duration: 1.5 Hours, RIBO Accredited

Explains auto insurance reform using lifestyle scenarios and featuring a panel discussion of industry experts covering legal, E&O, insurer and broker viewpoints.

Cost: IBAO Members – Free

duration Duration: 2 Hours, RIBO Accredited

Technology

A must see presentation for Principal Brokers, Management and Brokerage Technology Leads seeking solutions to become the primary electronic communicator with clients.

Cost: IBAO Members – Free

duration Duration: 1.5 Hours, RIBO Accredited

Learn from a panelist of experts what the insurance implications of automated vehicles are.

Cost: IBAO Members – Free

duration Duration: 2 Hours, RIBO Accredited

Learn IBAO's position on Uber – advocating for the sustainability of the brokerage channel while protecting Ontario consumers. Explains how Uber works, who uses Uber and who drives for Uber.

Cost: IBAO Members – Free

duration Duration: 1.5 Hours, RIBO Accredited

Customer Service

Help identify the right platforms to connect with the millennial demographic and get going on next steps.

Cost: $125

duration Duration: 1.5 Hours, RIBO Accredited

Understand the difference between communicating benefits versus features to a customer and how to turn insurance terms into benefits.

Cost: $70

duration Duration: 1 Hour, RIBO Accredited

Learn how to follow up proactively, making outbound calls to clients, instead of reacting to inbound calls, and how conversations are best managed to optimize time and success.

Cost: $70

duration Duration: 1 Hour, RIBO Accredited

Technical Skills

Gain a working knowledge of how to assess and analyze Commercial risk, request quotations from insurers and complete the CSIO Commercial Lines application form.

Cost: $199

duration Duration: 4 Hours, RIBO Accredited

Learn about electronic signatures and how the technology can be used in your business to streamline processes and improve the customer experience.

Cost: IBAO Members – Free

duration Duration: 1 Hour, RIBO Accredited

Management

Identify and understand the different views of each of the currently active generations in the world of insurance in order to harmonize labour relations and keep the team motivated.

Cost: $140

duration Duration: 2 Hours, RIBO Accredited

Explore tactics and techniques to better handle customers with difficult objections.

Cost: $70

duration Duration: 1 Hour, RIBO Accredited

Sales & Marketing

Learn how LinkedIn has become an essential personal branding and marketing tool for your business and why it's important to build and maintain a stellar LinkedIn profile.

Cost: $125

duration Duration: 1.5 Hours, RIBO Accredited

Explore tactics and techniques to approach and develop trust with your customers and build better pipeline growth.

Cost: $70

duration Duration: 1 Hour, RIBO Accredited

IBAO Members

Members will hear from IBAO Executive about the association's strategic priorities for 2018: Broker Value Proposition, Delivering Valuable Education and IBAO Membership Structure.

Cost: IBAO Members – Free

duration Duration: 2 Hours, RIBO Accredited