The IBAO has created a program that consolidates the collective knowledge of experienced commercial lines brokers in Ontario. It pairs foundational learning with an authentic, modern context. It was developed alongside a group of broker experts, transitioning their accurate and practical knowledge to the next generation of commercial insurance broker professionals.
Learners are asked to engage with common scenarios with commercial clients and underwriters. In addition to understanding the fundamentals, learners will also be asked to read and interact with real-life, contemporary examples.
Modules
Commercial Broker Resources
Most Commercial Lines brokers learn this trade by mentorship within their brokerage, this course is encouraging that process to continue for this course. The learner is guided into completing a list of staff at their brokerage who have specific knowledge of each area.
Introduction to Commercial Auto
Accurately recall key terms and forms, define the categories of commercial automobiles, evaluate the conditions between Owned and Non-Owned autos from a coverage perspective, use language and terminology correctly to work with an underwriter.
Introduction to Garage Policies
Evaluate risks to a business property based on Auto, identify the operations of a garage client, strategize procedures to work with and maintain a garage client, recognize risks to a client’s business from responses.
Introduction to Commercial Property
Accurately identify the key characteristics of building elements, or COPE, apply the fundamentals of COPE onto a checklist, learn to view risks from an underwriter's perspective & communicate with them effectively.
Introduction to Business Interruption
Learn to articulate what the broker's role is and how to explain this type of coverage to the client, \ apply the fundamentals of Business Interruption onto a checklist, recognize the key features of Errors & Omissions as to how they affect your client.
Commercial Liability & Exposures
Define what liability is comprised of based on the type of client, describe how Errors & Omissions effects the policies that are written, use language and terminology correctly to work best with an underwriter.
Put it all Together
Learners are presented with a case study and must apply all 5 areas of this course to complete a client questionnaire. This forces the learner to describe all the exposures, risks/hazards, and financial information before going to the market for quoting.
Online Certificate Program
The course includes videos from some of Ontario’s top commercial lines brokers who offer advice to help ground the theory with practical execution.
All seven modules must be completed, in any order, to earn your certificate. As an on-demand eLearning program, students can start and stop wherever they need, review sections repeatedly if they wish, and deepen their relationship with the strong professionals in their brokerages to ask for advice.