For the Broker

This eLearning course will help bridge the gap between “Newly RIBO Licensed” and “Working Broker”. New brokers need to be exposed to practical, day to day tasks.

Completed online and at their own pace, this course will help fill that skills gap across five areas:

• Brokerage Systems 101 – Learn BMS, Rating Services & Company Portals

• AutoPlus & MVR's – What they are and how to utilize them.

• HITS Reports – What they are and how to utilize them.

• Working with Your Underwriter – Learn the role they play and how to communicate while maintaining a productive relationship.

• Handling Customers – Learn how to handle tough situations and common broker/client interactions.

Registration open to IBAO Members & Non-Members.
Access to the eLearning course is 60 days.

Register online


+ $75
additional for
Accreditation Hours: 2.5 Hr. Personal Skills

For the Manager

This eLearning course teaches the hiring/training manager how to build a cohesive and sustainable training program that works. This course provides the manager steps in how to establish a program and integrate their own brokerage processes into the training material created by IBAO. For example – what do you expect from your brokers when they are presenting quotes to a customer?

This program includes the student modules from For a Broker as a complementary tool to build their own brokerage training program.

This program has five modules (all with downloadable examples and practice materials):

• Prepare a training schedule

• Prepare a lesson plan

• Create engaging activities

• Dealing with fuzzy situations

• How to assess if the trainee has absorbed the training

Registration open to IBAO Members only with lifetime access to course.

Register online


Accreditation Hours: 2.5 Hr. Management Skills