This four-part program explores all aspects of brokerage operations. This program is offered through correspondence and requires a mentor at your brokerage.
There’s no exam to complete the CSIP program. Contact the IBAO when you have completed all the courses.
Complete 4 Modules
ROLE OF THE BROKER
* Quality Service
* Client Expectations
* Client Service Roles
ADDING VALUE TO YOUR BROKERAGE
* Selling
* Client Negotiation
* Public Relations
* Time Management
BROKERAGE OPERATION
* Automation
* Procedure
* Errors & Omissions
* Money Handling
INDUSTRY ISSUES
* Legal
* Inadequate Coverage
* Industry Organization
* Career Development
Format: Correspondence
Work at your own pace with the assistance of a mentor (manager or owner) from your brokerage. At the end of each module, you'll have multiple choice and short answer questions as review of the content. A certificate will be issued once IBAO has been notified by your mentor confirming that all modules and requirements have been completed.
$165 per module
$660 for all four modules