How to begin?

You must have CAIB or CIP to be eligible for the program.

Each stream has three mandatory courses offered by IBAO.

Personal Lines: Law and Ethics; Claims Management & Administration; Advanced Personal Lines

Commercial Lines: Law and Ethics; Claims Management & Administration; Advanced Commercial Lines

Broker Management: Law and Ethics; Claims Management & Administration; Business Strategies

Learners are required to complete three relevant elective courses, which can be taken from recognized colleges and universities.

Please send the elective course descriptions to IBAO for approval BEFORE registering.


Advanced Personal Lines – 16 Technical Hours
Advanced Commercial Lines – 16 Technical Hours
Business Strategies – 20 Management Hours
Claims Management – 16 Technical Hours
Law + Ethics – 20 Management Hours


Study at your own pace with resources and access to an experienced broker for advice.

COVID-19 UPDATE: Exams remain paper based and are held at brokerages on designated dates/times. Students are required to obtain their own proctor and space in their brokerage for their exam. To ensure the safety of all involved, please ensure public health advisories are maintained—exams should be held in a space with sufficient social distancing between test takers and proctors, sanitization of the room should be completed prior to the exam and masks should be worn by all parties at all times. IBAO is unable to support requests for off-site exam locations at this time. For questions, please contact

Register online

Register by form

Download the registration form, fill out all necessary details including study format and method of payment, and return to



+ $150
additional for
per module
Facilitators: Jeff Skelton
Materials: Textbook & Study Guide
Exam Fee: Included