Work autonomously through our online guided learning. The experience includes video recordings, interactive elements, worksheets, helpful resources, and practice quizzes.
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Broker Launchpad On Demand
New Releases
This course aims to teach brokers how to use rating tools through a demo, as well as address common questions that come up when using them.
Cost: IBAO Members Only - $70
Commercial Building Cost Calculators – Understanding Rating Tools and How to Use Them
Ever wonder what Surety Bonds do and who they are for? This course gives you all you need to know about what purpose Surety serves, how it functions and a review of some of the most common bonds.
Cost: IBAO Members Only - $125
Gain a working knowledge of how to assess and analyze Commercial risk, request quotations from insurers and complete the CSIO Commercial Lines application form.
Cost: IBAO Members Only - $120
Introduction to Commercial Risk Assessment
This update reviews how the association has and will continue to evolve to support you, how we’re responding to industry issues that impact your business and a Q&A session.
Cost: IBAO Members Only - FREE
Host, Colin Simpson, CEO, IBAO, will leverage current data on next-gen brokers, insurers, and customers to ask four Insurer CEOs about the future of their businesses and facilitate a debate-style Q&A.
Cost: IBAO Members Only - FREE
The Commercial Vehicle Operators Registration (CVOR) is one of the most important documents in underwriting a commercial auto risk.
Cost: IBAO Members Only - $125
Despite all the warnings and reports of high-profile breaches, the preparedness of organizations to protect against cyberattacks is not sufficient.
Cost: IBAO Members Only - FREE
This is the second in a series of Ethics courses focused on real situations brokers face from the perspective of how to identify an act as an ethical dilemma.
Cost: IBAO Members Only - FREE
Denton's LLP provide an in-depth review and breakdown of many legal developments one year into the COVID-19 pandemic and its impacts on businesses and their business interruption policies.
Cost: IBAO Members Only - FREE
COVID-19 Business Interruption Claims: A Year in Review
IBAO VIRTUAL KEYNOTE SERIES (FOR NON-SUBSCRIBERS)
In this deeply personal talk, Hamza makes the case that to change is human. More than that, change is essential to long-term growth and development.
Cost: IBAO Members Only - Free
Beating Burnout & Building Resilience—Feat. Hamza Khan
In this refreshing and informative presentation, Dr. Susan Biali Haas highlights daily choices that will help you shape a more vibrant, healthier lifestyle.
Cost: IBAO Members Only - $70
Seven Keys to a Healthier, More Meaningful, More Impactful Life—Feat. Dr. Susan Biali-Haas
Drawing on powerful stories of extraordinary organizations, Zahra will leave you with practical strategies to motivate teams and colleagues and lead by example.
Cost: IBAO Members Only - $70
By practicing psychological fitness, we may be able to reset 2020. The added benefit to developing these skills means we’ll carry them into our post-Covid reality—making us well prepared.
Cost: IBAO Members Only - $70
Maintaining Well-Being in a Crisis—Feat. Jennifer Moss
Mark helps audiences understand what works and what doesn’t in supporting mental health and provides insight on implementing effective workplace mental health strategies, calling on employees.
Cost: IBAO Members Only - Free
The Mentally Healthy Workplace—Feat. Mark Henick
In this interactive presentation, Jesse explains how we can learn to be productive while tapping into the collaborative social dynamics of the transparent, networked workplace.
Cost: IBAO Members Only - $70
Productivity + Collaboration in the Age of Digital Distraction—Feat. Jesse Brown
In this talk, Shawn provides a bold roadmap for the future, exploring how we can take unexpected approaches to innovation to remain competitive and relevant.v
Cost: IBAO Members Only - $70
Strategy in a World of Disruption—Feat. Shawn Kanungo
Join Erin as she shares key trends that have led to digital transformation including the rise of peer-to-peer apps, software-as-a-service and mobile, highlighting companies in legacy industries.
Cost: IBAO Members Only - $70
How Technology Is Changing Legacy Industries (And Processes) From the Ground Up—Feat. Erin Bury
Thinking is your beliefs and values—it’s not your product, it’s your purpose. Doing is the decisions you make and actions you take to live your values. Saying is how you communicate your values.
Cost: IBAO Members Only - $70
THINK. DO. SAY. A Guide for Personal + Corporate Success—Feat. Ron Tite
In her talk, Melissa provides a roadmap for building an invincible brand through effective communication, issues management and crisis readiness, resulting in increased organizational trust.
Cost: IBAO Members Only - $70
Building an Invincible Brand—Feat. Melissa Agnes
Lekan helps audiences lean into this important conversation, providing historical context and insights into the Black experience and giving practical tools on how to become an ally.
Cost: IBAO Members Only - $70
Understanding the Black Experience + Becoming an Ally—Feat. Lekan Olawoye
Everybody can benefit from communicating more effectively, however, when 20% of Canada’s population is foreign-born, communicating with a cross-cultural advantage is important.
Cost: IBAO Members Only - Free
50 Shades of Beige: Communicate with a Cross-Cultural Advantage—Feat. Tina Varughese
Samantha offers an engaging, thought-provoking and entertaining examination of the challenges women still face in the world and how women (and men) can successfully advocate for change.
Cost: IBAO Members Only - $70
As an authority on retention of under-represented populations in predominantly white organizations, Dr. Ivan Joseph shares practical and proven strategies to help build an inclusive workplace culture.
Cost: IBAO Members Only - $70
Fueling Success Through Inclusivity + Diversity—Feat. Dr. Ivan Joseph
Supported by literature and real-life experiences, Dr. Hadiya Roderique focuses on how to make better decisions as a team by capitalizing on diversity and inclusivity.
Cost: IBAO Members Only - Free
Building Stronger Teams by Embracing Diversity—Feat. Dr. Hadiya Roderique
ETHICS
This eLearning course is based on real examples of situations Brokers, both new and experienced, face in doing their job.
Cost: IBAO Members Only - Free
Participants will learn fundamental skills in ethics, and will investigate new techniques to apply in common situations brokers face between their clients and markets.
Cost: IBAO Members Only - Free
TECHNICAL
As prices of raw materials continue to rise, the cost to rebuild homes/buildings is outpacing the amount of insurance consumers have purchased. This creates a problem for both consumers and brokers.
Cost: IBAO Members Only - FREE
Construction Costs Inflation & Its Impact To Insurance (IBAO Panel Discussion)
The opportunities that usage-based insurance (UBI) offers for the insurance industry, brokers and customers cannot be ignored. The better a driver you are, the better your auto insurance premium.
Cost: IBAO Members Only - FREE
Learn the fundamentals of a D&O Policy; how a standard policy functions, how to fill out the application and what to look out for when working with a Non-Profit.
Cost: IBAO Members Only - $125
Learn about My Proof of Insurance, a solution enabling brokers to send customers digital policy documents for all lines of businesses, as well as proof of auto insurance (eSlips).
Cost: IBAO Members Only - FREE
CSIO - Going Paperless with My Proof of Insurance Broker Walkthrough
Learn how to take real life Medical, Rehabilitation and Attendant Care claims scenarios and create a sales conversation with consumers when advising of the new optional benefits.
Cost: IBAO Members Only - Free
Ontario Auto Reforms - Understanding the Medical, Rehabilitation and Attendant Care Benefit
Reality Check is a webcast that explains auto insurance reform using lifestyle scenarios and featuring a panel discussion of industry experts covering legal, E&O, insurer and broker viewpoints.
Cost: IBAO Members Only - Free
Black Boxes not only collect information about drivers’ driving style, but also data to process the re-creation of events leading up to and following a collision.
Cost: IBAO Members Only - Free
The Impact of Black Box and Driverless Vehicle Technologies
The Broker’s role in the claims process is not only to advise the client on reporting procedures but to also advocate for the client if the claim handling is not meeting the client’s needs.
Cost: IBAO Members Only - $125
Learn about the dangers of cyber threats with BOXX Insurance. This course explains common types of threats and means to handle information securely.
Cost: IBAO Members Only - FREE
Participants will gain knowledge of business interruption insurance - what is it, why is it necessary, profits and gross earnings, features of coverages, underwriting, and sales.
Cost: IBAO Members Only – Free
Intact Insurance – Business Interruption Insurance: An Introduction to Profits and Gross Earnings
Participants will gain knowledge of the need for Privacy Breach insurance, Privacy Breach Endorsements (coverage, key exclusions, limits and underwriting) and Privacy Breach Liability Coverage.
Cost: IBAO Members Only – Free
Participants will gain knowledge of technology insurance history, information technology solutions, underwriting requirements, and specialty solutions.
Cost: IBAO Members Only - Free
Intact Insurance – Information Technology Solutions
Participants will gain knowledge of Cross Border Coverage - why is it important and what are the requirements and related processes.
Cost: IBAO Members Only - Free
Participants will gain knowledge of Excess Liability policies and underwriting considerations, as well as Umbrella Liability structure, functions, and considerations.
Cost: IBAO Members Only - Free
Intact Insurance – Introduction to Excess & Umbrella Liability
Look at some less-discussed commercial liability exposures to help your clients assess their exposures. These include: Professional Liability, Directors & Officers, Cyber & Excess Liability.
Cost: $125 - IBAO Members Only
Look at the most commonly used commercial endorsements and floaters, including, Building Bylaws, Stock Spoilage, the Exhibition Floater and the Installation Floater.
Cost: $125 - IBAO Members Only
Condo insurance is often a misunderstood product and confusion generally stems from misconceptions regarding coverage provided by the Condo Corporation's insurance vs the unit owner's condo insurance.
Cost: IBAO Members Only – $125
The complete set of IBAO Cannabis Legalization courses: the prerequisite course, The 101, Personal Lines & Commercial Lines. NOTE: One Cannabis course registration at a time is allowed.
Cost: IBAO Members – Free, Non-Members: $125
Understanding Cannabis Legalization: The 101, Personal, Commercial
Gain a working knowledge of how to assess and analyze Commercial risk, request quotations from insurers and complete the CSIO Commercial Lines application form.
Cost: IBAO Members Only - $120
Introduction to Commercial Risk Assessment
MANAGEMENT
This course will introduce and outline the key considerations and steps needed to enable a BMS change at Broker offices from a personal experience.
Cost: IBAO Members Only - $70
COVID has provided challenges to how HR departments can manage staff while working remotely. This course will introduce 5 top “Return to Work” considerations for insurers and brokers.
Cost: IBAO Members Only - FREE
COVID-19 In The Workplace: Top 5 Return To Work Considerations For Insurers & Brokers
IBAO Leadership and Executive cover topics including an update of recent IBAO initiatives, current market activity, our 2020 – 2022 strategic plan and priorities,
Cost: IBAO Members Only - FREE
The panel will discuss the most current insurance coverage issues in both the medical and trip cancelation arenas, and share the market trends they're seeing from Canadian consumers.
Cost: IBAO Members Only - FREE
What Brokers Need To Know About Travel Insurance In 2021 (Panel)
This course, developed by Trufla Technology, introduces to brokerages a process and responsibilities of sourcing and selecting a technology solution to their Brokerage.
Cost: IBAO Members Only - FREE
This course, developed by Sherif Gemayel, CEO of Trufla Technology, introduces brokerages to ways and means to better protect their operations.
Cost: IBAO Members Only - FREE
As the insurance industry workforce continues to age and competition for seasoned professionals is in high demand, organizations must create strategies to attract and retain younger talent.
Cost: IBAO Members Only - $120
Attracting & Engaging Young Talent In the Insurance Industry
Join us for a panel discussion with experts who can provide perspectives from insurance, financing, and law. We’ll hear from brokerage buyers and brokerage sellers who will share their experiences.
Cost: IBAO Members Only - $99
Buying or Selling a Brokerage (Panel Discussion)
Explore website and lead tracking to show how there are new key performance indicators that every broker needs to master.
Cost: IBAO Members Only - Free
Trufla-Reporting: Not Just PIF Count, Ratios, and Premiums
Technology is transforming the business of insurance. This course explores the technology that underpins data flow in the P&C insurance industry.
Cost: IBAO Members Only - Free
CSIO - Standards: The Framework for Insurance Innovation
Free for IBAO Members event on facing the challenges and steps needed to be taken to return to the office while living through COVID-19.
Cost: IBAO Members Only - Free
A must-see presentation for Principal Brokers, Management and Brokerage Technology Leads seeking solutions to become the primary electronic communicator with clients.
Cost: IBAO Members Only – Free
Market Update: Broker Solutions for Electronic Documents (For IBAO Members)
Learn how LinkedIn has become an essential personal branding and marketing tool for your business and why it's important to build and maintain a stellar LinkedIn profile.
Cost: IBAO Members Only - $125
Social Media Marketing on LinkedIn
PERSONAL
Understanding what happens in your body when coping with everyday stressors can empower you to make simple changes to improve your overall health and mitigate the detrimental effects of stress.
Cost: IBAO Members Only - FREE
With more and more customers turning to the digital world to research and purchase insurance, it’s key that your website and lead follow-up process be optimized to cater to these potential leads. This
Cost: IBAO Members Only – Free
Make the Most of Your Digital Leads from Trufla Technology
Help identify the right platforms to connect with the millennial demographic and get going on next steps.
Cost: $125
Selling Insurance to Millennials (For IBAO Members)
Learn how to maximize funding and how to avoid over-claiming (and falling into hot water from the CRA). This advice you could use in your own brokerage or pass along to your commercial lines clients.
Cost: IBAO Members Only - Free
EQUIVALENCY
Prepares you to challenge the RIBO Equivalency Examination. Provides a refresher about the Registered Insurance Brokers Act and its regulations. Must receive RIBO approval to write the exam.
Cost: $99 (Members) $149 (Non-Members)
Covers important aspects of auto insurance in Ontario, statutory accident benefits, legislation, the Ontario Automobile Driver's Policy and Facility. Must receive RIBO approval to write the exam.
Cost: $99 (Members) $149 (Non-Members)
Provides understanding of Travel Health Insurance in Canada, its underwriting requirements and claim procedures. Prepares you for the RIBO Travel Health Insurance Exam.
Cost: $99 (Members) $149 (Non-Members)