Learn what you need to know in order to begin building and documenting your internal workflow processes.
Clearly outlined workflow processes can benefit a brokerage in many ways. Once created, a well-documented workflow can reinforce standardized coding, clarify roles and responsibilities and reveal amazing opportunities for improvement.
Adding key performance indicators and metrics to a workflow can also help us better understand where our processes are improving the customer experience or driving the customers away!
During this one-hour webinar, we will discuss the key components of a workflow design; the concepts, the prep work that needs to be done beforehand and the thought process behind a good build.
Recommended for brokers, managers and those responsible for operations.
$27 each additional registrant.
*NOT MANDATORY TO DO BOTH PARTS*