This webinar is Part 2 of a 2-part series. In part 2, participants will discuss telephone etiquette, and explore what makes a successful sales presentation. Using the DISC profiles learned in Part 1, participants will also discuss effective ways to deal with objections as well as successful closing techniques and ways to follow up after a sale. Examples will be provided from both personal lines and commercial insurance.

This webinar is recommended for new brokers or agents.

For those interested in signing up as a group, please download the group registration form and send the form to


$120 + $60 for each additional participant
Date: November 3rd
Time: 9:30AM—11:45 AM
Location: The comfort of your own home or office
Accreditation Hours: 2 Personal Skills Hours
Facilitators: Melanie Needham, MRD Training & Consulting Inc.