1. Sharing that our intervention in proposed changes to AutoPlus reporting potentially saved the insurance industry millions of dollars.
  2. This opening video, setting the stage for the days’ events.
  3. Keynote Jamelle Lindo sharing his insights on how we can recharge our personal and professional batteries to operate at a higher level.
  4. The amazing participation from our members—posting comments, asking questions and connecting with us and with their colleagues.
  5. Graham Haigh opening Wawanesa’s Town Hall with a shoutout to the IBAO for our work this year. Thanks Graham!
  6. David Bradfield from Economical Insurance laying out his case on why companies need to be thinking about how they can contribute to social justice causes.
  7. 100% of motions passed with ease—thanks to everyone who voted.
  8. Travelers’ Town Hall rolling with a few technical difficulties to deliver a fun and engaging presentation.
  9. Intact’s overview of modern telematics and how they’re using the technology to bring value to brokers’ customers.
  10. Our Exec and Leadership Team all wearing black at this morning’s AGM—great coordination everyone!