
VOLUME 20 | ISSUE 2
- Reshaping the Future of Ontario’s Broker Channel with IBAO CEO Colin Simpson
- Broker Roundtable: Challenge Accepted
- Opportunity Out of Chaos
- Business Blind Spots | The Dunning–Kruger Effect
- A Moment in Time
- Brokers #SupportLocal
- Breaking Down Barriers to Succeed During COVID
- IBAO Mentorship Program Connects Brokers with Rising Talent

VOLUME 20 | ISSUE 1
- IBA International: Australia
- Empowered Employees, Powerful Brokerages
- Broker Roundtable: Empowerment Across the Industry
- I Survived the Two-Week Prep Course
- 100 Years Empowered With IBAO President Joseph Carnevale
- Zooming In & Out on Industry Evolution
- Business Blind Spots | Sunk Cost Fallacy
- Marketing the Broker Channel

DECEMBER 2019
- President Update: Ontario Brokers, Stronger Together
- Broker Roundtable: Convention Roundup
- #IBAO19 Highlights
- CSR SOS: Avoiding Burnout
- Queen’s Park Advocacy
- Brokers Investing in Themselves
- 2020 Broker Horoscope
- CSR SOS: Avoiding Burnout

OCTOBER 2019
- Innovation in Insurance
- The Building Blocks of Broker Communications & Technology
- Innovate with Design Thinking
- Electronic Pink Slips
- An Interview with IBAO Member Broker Turned MPP Nina Tangri
- Mergers & Acquisitions: Do You Have a Deal?
- CSR SOS: Be More Effective at Events

AUGUST 2019
- The Importance of Engaging Young Talent
- Hiring for Best Fit
- The Next Generation of Managers
- The Psychology of Employer Branding
- Anything is Possible—With William Chan
- Recruiting as an Industry
- CSR SOS: Become an Instant Expert
- Young Brokers Learn to Tackle Today’s Hard Market

JUNE 2019
- Flooding Homes & Inboxes: How to Deal
- Climate Change Awareness
- Manitoba Weather
- All About the Team at Mitchell & Whale—Brokerage of the Year
- Building Blocks of Broker Marketing with CAA
- Ontario’s Broker Channel: Telling a Story in 3 Charts
- CSR SOS: Giving Client Interactions a Personal Touch
- Elliott Insurance Services: 100 Years of Service in the Port Hope Community

APRIL 2019
- Hard Market? Come Together
- Cannabis Legalization: Creating a Buzz in the Insurance Industry
- YBC: Accelerating Young Broker Development
- Flying High with the Insurance Brokers Association of Hamilton
- Ontario Brokers: We the Experts
- CSR SOS: Workflow Management
- Riding the Digital Wave with SGI Canada
- The Charity Fitness Challenge

FEBRUARY 2019
- CEO Update: The Cycle Continues
- Distracted Driving — Why We Need to Focus
- Meet Our New YBC Team Leads
- IBAO Rebrand — Evolving with Our Membership
- Broker Roundtable: Navigating the Twists & Turns of Ontario Auto
- Stronger Together with IBAO President Jeff Gatcke
- Driving the Conversation on Ontario Auto
- CSR SOS: Keeping it Concise

DECEMBER 2018
- Message From the President – Moving Into 2019
- Broker Roundtable: 2018 Year in Review
- Traci Boland – Very, Very Cool
- Family Matters: Tips and Tricks for Running a Family Brokerage
- Darling Versus Darling
- Project Spotlight: Connecting Through Film
- The YBC Effect
- The Look of #IBAO18
- Lessons From the Other Side

OCTOBER 2018
- CEO Update: Challenging Times? Time to Innovate!
- IoT Smart Homes in the Canadian Insurance Market
- Digitization: Transforming the Way We Sell Insurance
- Empowering Innovation
- Commercial Lines Workflow Set to Transform
- Get Rates Right
- Launch. Fail. Learn. Fix.
- Keeping Your Team Innovative

AUGUST 2018
- CEO Update: The Age of Experience
- Selling Insurance to Millennials… from a Millennial
- Broker Roundtable: Setting Young Brokers Up for Success
- Young Brokers Rise to the Challenge at #YBC18
- Using Technology to Improve Customer Experience
- B.Y.O.D. CAIB Exams are Going Online
- The Medium is Still the Message
- Brokers Moving Borders

JUNE 2018
- CEO Update: Leading the Way
- 4 Ways Accessibility Can Add to Your Bottom Line
- Higher Learning: Insurance Implications of Cannabis Legalization
- The Devastating Cost of Flooding and What We Must Do About It
- Connecting For Consumers
- There are No Stupid Questions About PIPEDA
- Painting the Hill Magenta

APRIL 2018
- CEO Update: Growth All Ways
- New Paths to Growth
- Attracting Younger Staff to Insurance
- Cyber Breach or Common Virus: No One is Immune
- Transitioning to the Third Generation
- Expanding their Influence Featuring BrokerTeam
- With a Unified Voice, We Make a Difference
- Opportunities Within the Channel
- The Real Social Network
- Learning Trajectories

FEBRUARY 2018
- CEO Update: The Road to Broker Digital Enablement
- Pembridge & Wawanesa on Ontario Auto
- Broker Roundtable: Successful Brokering From Some of Our Best
- 6 Tips for Taking Better Social Media Photos
- YBC: A Case Study
- Meet Our New YBC Team Leaders
- Feeding the Fire Within with IBAO President Brian Purcell
- IBAO Board of Directors – Serving the Broker Channel
- Mentor in Rhythm

DECEMBER 2017
- Message From The President: 2017 – A Year In Review
- Sponsor Spotlight: Unica Insurance
- Broker Round Table: Making Time For Work That Matters
- Behind The Curtain At #IBAO2017
- Photo Feature: 2017 Convention
- Hometown Proud With Duliban Insurance Brokers
- The Value Of Advocacy
- Chatbot Best Practices For Brokers
- Meet New IBAO Team Members
- In The Community

OCTOBER 2017
- CEO Update: Innovating From The Ground Up
- Message From The President
- Photo Feature: #ComeTogether At #IBAO17
- Sponsor Spotlight: The Wawanesa Mutual Insurance Company
- The Value Of Independence
- Broker Round Table: Innovation = Problem Solving
- Turning The Industry On Its Head With Adam Mitchell
- Collective Disruption Uniting For Success
- New Sponsor Spotlight: Echelon Insurance
- On The Move: Canada’s Anti-Spam Legislation
- The Shift Is On
- Affiliate Spotlight: Ottawa Insurance Brokers Association

AUGUST 2017
- CEO Update: Engaging The Future Of Our Industry
- Sponsor Spotlight: RSA Canada
- Broker Round Table: Hacking The Young Broker Brain
- Photo Featured: 2017 Young Brokers Conference
- Young Broker Of The Year: Starting Fresh With Adam Hare
- The Insurance Consumer Is Changing – Are You?
- The Many Facets Of Gen Next
- Affiliate Spotlight: Insurance Brokers Association Of St. Catharines
- In The Community

JUNE 2017
- CEO Update
- Sponsor Spotlight: Travelers Canada
- The Modernization Of The Mutual Insurance Company
- Strategy: Protecting What Matters
- Broker Round Table: Your Circles Of Belonging
- Getting Back What You Give With St. Thomas-Elgin Insurance Brokers
- 2017 Queen’s Park Awareness Day
- Building Resilient Communities
- Canada’s Anti-Spam Legislation – Shifting Into Overdrive
- Regulation: Supporting A Culture Of Professionalism

APRIL 2017
- CEO Update: The Journey Of Transformation
- Sponsor Spotlight: Economical Insurance
- Driverless Cars: Turning Change Into Opportunity
- Broker Roundtable: Distinguish Your Brokerage From Rivals
- YBC Conference: Building Tomorrow’s Broker Leaders
- Why Ownership Matters
- Come Together In 2017 And Beyond
- Affinity Partner Spotlight: Digital Marketing Trends For Brokers
- Affiliate Spotlight: Leeds & Grenville Insurance Brokers Association
- In The Community

FEBRUARY 2017
- CEO Update: The Journey Of Transformation
- Sponsor Spotlight: Intact Lab
- Brokers Growing Strong with Technology
- New Year, New Strategy: Brokers Share their 2017 Growth Strategies
- E&O Reminder for Brokers
- Smart Decisions + Progressive Growth
- Potato Salad, Mafia and an Experiment in Social Learning
- Gore Mutual Launches “150 Ways” Campaign with $500,000 Hospital Grant
- 2017 IBAO Board of Directors + New Member Profiles
- New YBC Team Leaders
- In The Community