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LOG-IN FIND A BROKER
  • EDUCATION
    • Become a Broker
    • Licensing
      • Broker Launchpad
      • Exam Clinic
      • New Broker Essentials
      • Equivalency Exam Prep
      • RIBO Level II
    • RIBO Exams
    • Professional Designations
      • CAIB
      • CSIP
      • CPIB
      • CCIB
    • Continuing Education
      • E-Learning
      • Live Webinars
      • Commercial Lines Certificate
      • E&O Seminars
  • EVENTS
    • Young Brokers Conference
    • IBAO Convention
    • Awards of Excellence
    • Calendar
  • NEWS
    • Press Releases
    • Blog
    • The Ontario Broker Magazine
  • RESOURCES
    • Member Benefits
    • Broker Resources
      • Logos
      • Ontario Auto Brochure
      • IBAO E-Store
    • Initiatives
      • Diversity, Equity and Inclusion
      • CGI Training
      • Going Paperless
      • Ontario Brokers Campaign
    • Recruitment
      • Hire a Co-Op Student
      • IBAO Mentorship Program
  • IBAO
    • About
    • Personnel
      • Staff
      • Board of Directors
      • YBC Team Leaders
      • Affiliate Associations
    • Membership
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  • FAQ
LOG-IN FIND A BROKER

Slide Keep Scrolling REGISTER IBAO Open to IBAO Members and Magenta Sponsors. All sessions are RIBO accredited. SPRING SUMMIT April 6 Virtual

Slide JOIN US We’re back! Our annual, virtual Spring
Summit is almost here (don’t worry, the
rest of our 2022 event lineup is in-person).
This is your chance to reconnect with
other members, gain insight on current
market challenges and industry updates.
You’ll have the chance to ask questions,
share feedback or just sit back and
take it all in.

Slide Keynote
The Great Reality
12:00–1:00PM An Indigenous French-Canadian entrepreneur,
Jennifer leads an award-winning staffing
firm and purpose driven organization. In her
keynote, she’ll address the Great Resignation,
which she calls "The Great Reality" including
what it is, why it's happening and the impacts
felt across various industries. Find out how to
tackle the trend head-on with recruitment
and retention strategies that work.
Jennifer Ménard-Shand | Founder & CEO, Staff Shop
Panel Discussions 1:15–3:45PM We’re thrilled to have your support at a
time when staying connected has never
been more important. Join us at our Annual
General Meeting for an update on our
positive 2021 financial results, made possible
by our most innovative lineup of services
and member offerings yet. As well as, details
on our new Board of Directors, market trends
impacting the broker channel, 2022 strategic
deliverables and a Q&A session.
AGM & TOWNHALL 9:00–11:30AM

Slide The Claims Experience
1:15–2:00PM
Present day challenges have impacted the claims experience for Ontarians
across the board. This panel will offer insight on the current claims process
and how you can improve the experience for your clients and provide the
opportunity to connect with carriers directly.

FEATURING
Joanne Carmody—Vice President, Claims, Travelers
Elizabeth Leyland—Director, Regional Claims, Operations East, Wawanesa Insurance
Karen Mican—Deputy Senior Vice President, Claims, Ontario, Intact Insurance
Moderator: Greg Kruk—Vice President, IBAO Board of Directors


Trends & Transparency in Underwriting
2:00–2:45PM
The world of underwriting is constantly evolving to reflect the world we live in.
This panel will discuss trends we’re seeing in Ontario, and can expect to see in the future.

FEATURING
John Ilias, Manager—Underwriting, Pricing Product and Risk Management, CAA Insurance
Julie Nolette—Vice President, Corporate Underwriting, Intact West, Ontario and
Atlantic, Personal Lines, Intact Insurance
Theresa Teixeira—Chief Underwriting Office, Travelers
Moderator: Joseph Carnevale—IBAO President


Managing a Contemporary Workforce
2:45–3:30PM
Work life as we know it is dead. Join us for a discussion on how to adapt, work and
thrive in the post pandemic working world. Discuss how to make your team happy,
productive and able to thrive wherever they’re working.

FEATURING
Nicole Desgagnes—Director, HR Business Partnerships, Wawanesa Insurance
Andrea Hampton—Director Human Resources Insurance, CAA Insurance
Lisa Sibley—Office Re-Integration (CNN) Lead, HR, Economical Insurance
Moderator: Brett Boadway—IBAO COO

Slide REGISTER REGISTER Free for IBAO Members Join us for the day or attend what you can.
Open to IBAO Members and Magenta Sponsors.
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