Customer service is one of the most important ingredients of the marketing mix for insurance products and services. Customers today are not only interested in the insurance policies offered, but all the additional elements of service such as the greeting they receive when contacting your office, the timeliness in which phone calls and emails are returned and the assistance offered when they have a concern or need to make a claim.

$50 per additional registrant

Recommended for Sales and Service Brokers.


Date: March 5th
Time: 2:00 - 4:15 PM
Location: The comfort of your office
Accreditation Hours: 2 Personal Skills Hours
Facilitators: Jo Anne Mitchell, CIP, Effective Training & Communications Plus
Contact for more info