The Broker’s role in the claim process is not only to advise the client on reporting procedures but to also advocate for the client if the claim handling is not meeting the client’s needs.

While the Broker can never become a claim handler, it is entirely acceptable to research the situation and offer persuasive alternatives to the Insurer.

Gain a better understanding of the claims process and therefore be able to better counsel, advise and advocate for your clients. Along with the claims process, you will also hear about the stages of litigation and how liability claims are settled.

Recommended for brokers who want to learn more about the claims process and how to assist policyholders.

$50 each additional registrant.


Date: January 8th
Time: 9:30AM-11:45AM
Location: The comfort of your office
Accreditation Hours: 2 Technical Hours
Facilitators: Derek Sarluis, CIP, Q. Med., CSIA - Mediator, Trainer and Consultant
Contact for more info