CEO Panel 2024

This session provides a comprehensive look at the forces reshaping the insurance landscape, including economic challenges, market dynamics, regulatory changes, and evolving distribution models. Panelists will explore the effects of higher inflation, rising interest rates, and sluggish economic growth on strategic planning for the next 1–2 years. Discussions will delve into the implications of mergers and acquisitions in Ontario’s broker channel, as well as the evolving regulatory environment and its impact on distribution, MGAs, and brokers.  

The panel will also address the growing frequency and severity of natural catastrophes and their influence on market availability, pricing, and reinsurance trends. With Ontario and Alberta’s auto insurance markets undergoing significant changes, the panelists will provide predictions and actionable insights. Additionally, attendees will gain perspective on the performance and future strategy of direct-to-consumer arms versus broker channels. 

Learning Objectives 

• Analyze the impact of inflation, interest rates, and slow economic growth on industry performance and strategic planning. 
• Explore how mergers and acquisitions in Ontario’s broker channel are shaping the near-term and long-term direction of the industry. 
• Understand the evolving regulatory landscape and its implications for brokers, MGAs, and distribution oversight. 
• Evaluate market opportunities emerging in response to economic and regulatory shifts. 
• Assess how increased natural catastrophes will affect market availability, pricing, and reinsurance renewals. 
• Gain insights into broker compensation trends, including the influence of stop-loss adjustments on CPC calculations. 
• Examine developments in Ontario and Alberta’s auto insurance markets and their impact on brokers. 
• Compare the performance of broker distribution channels versus direct-to-consumer models, with a focus on strategic investments for the future.

Moderator: 

Marissa Teeter | Advisor, Business Leader, Wealth Executive, Podcast Host 

Panelists: 

Ben Isotta-Riches | Chief Distribution Officer, Aviva Canada 

Louis Gagnon  | Chief Executive Officer, Intact Financial Corporation, Canada 

Matthew Turack | Group President, Insurance, CAA Insurance 

Paul MacDonald  | Executive VP, Personal Insurance & Digital Channels, Definity 

Recommended for: All IBAO Member brokers