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How does my policy really work?
 
  Don't wait until it's time to make a claim to get a full understanding of how your insurance works.  
  The following definitions explain a few of the major building blocks of home insurance.  
   
  Acts of God  
  Acts of God are considered natural disasters that could not have been reasonably prevented or avoided. Most standard forms cover the perils of hurricanes and tornados. Lightning and hail are classified as named perils. Coverages for floods or earthquakes are not included in standard policies.  In some cases, earthquake coverage may be available for an additional premium, and is likely to be more expensive and difficult to obtain in areas susceptible to this peril.  
   
  Deductibles  
  Deductibles are the amounts you pay to cover a loss before you are entitled to payment by your insurer. Just about every policy has a deductible, usually ranging from $500 to $5,000. Deductibles are designed to discourage small claims, since the purpose of insurance is to protect you from catastrophic losses, not minor inconveniences.  
   
  Exclusions
  Quite simply, exclusions are items, perils or situations that are not covered by your policy. Your insurer might exclude anything from long-term mould damage to natural disasters, computer data or high-speed watercraft. Other common exclusions include avoidable damage from termites or rodents, water seepage, frozen pipes, intentional damage and high value items such as art and jewelry.  
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  Liability–in the home and away from home
  Although liability insurance is part of your homeowner policy, it also protects against third party claims for bodily injury and property damage caused (unintentionally) by you when you are away from home.  
 
  Depreciation
  Depreciation is a measure of the loss in value of an item over time resulting from wear or obsolescence.  
 
  Valuations
  Your insurer will likely want to conduct a valuation of your home in order to set the right replacement value and coverage level. Unlike an appraisal, this does not determine the market value of the property, but rather the likely cost to rebuild the dwelling and other structures to original standards in the event of a complete loss.  
     
     
  Your broker is an insurance expert, so you don’t have to be.  
     
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  Overcoming
insurance-ese
  Insurance involves technical terms that can be baffling. These terms help to make policies precise but don't always help to make them clear. Don't be afraid to ask your broker to explain terms that you don't understand.