IBAO Convention 2016
Agenda
Keynote
BIP Talks
Awards of Excellence
Exhibitors
CEO Panel
CSR Seminar
Hospitality Night
Insurer Town Halls
Event app + IBAO16 Bot
Sponsors
Pricing
WEDNESDAY, OCTOBER 19
7:00AM – 7:00PM Registration – now available on-site ONLY
Concourse
8:30AM – 9:15AM Affiliate Presidents’ Meeting + Working Breakfast (Invite Only)
Grand Ballroom West + Centre, Lower Concourse
8:30AM – 9:30AM Breakfast
Grand Ballroom Lobby, Lower Concourse
9:30AM – 11:00AM Members’ Meeting (Members Only)
Grand Ballroom West + Centre, Lower Concourse
11:00AM – 12:00PM THINK BIG. WORK DIFFERENTLY.
Convention Keynote by Jim Harris
Grand Ballroom West + Centre, Lower Concourse
12:00PM – 1:00PM Lunch
Grand Ballroom East, Lower Concourse
1:00PM – 4:00PM BIP Talks
Grand Ballroom West + Centre, Lower Concourse
4:00PM – 6:00PM Exhibitor Reception Sponsored by iv3CUS
Exhibit Area, Lower Concourse
6:00PM – 12:00AM Awards of Excellence Gala
Grand Ballroom West + Centre, Lower Concourse
THURSDAY, OCTOBER 20
7:00AM – 7:00PM Registration – now available on-site ONLY
Concourse
8:00AM – 9:00AM BIP Talks Breakfast
Grand Ballroom East, Lower Concourse
9:00AM – 5:00PM Exhibit
Exhibit Area, Lower Concourse
9:00AM – 12:00PM BIP Talks
Grand Ballroom West + Centre, Lower Concourse
12:00PM – 1:30PM Lunch
Exhibit Area, Lower Concourse
1:30PM – 4:00PM CSR Seminar
Wentworth, Second Floor
1:30PM – 4:00PM CEO Panel
+ 2017 Board of Directors’ Induction
Grand Ballroom West + Centre, Lower Concourse
4:00PM – 5:00PM Exhibitor Reception
Exhibit Area, Lower Concourse
6:00PM – 10:00PM Hospitality Night
Throughout the Sheraton Centre Toronto Hotel
FRIDAY, OCTOBER 21
8:00AM – 12:00PM Registration – now available on-site ONLY
Concourse
8:00AM – 9:00AM Breakfast of Champions
Provincial Ballroom, Second Floor
9:00AM – 12:00PM Insurer Town Halls
Various Locations, Mezzanine

THINK BIG. WORK DIFFERENTLY.
Keynote by Jim Harris
Wednesday, October 19 l 11:00AM–12:00PM
Grand Ballroom West + Centre, Lower Concourse

One of North America’s foremost thinkers on disruptive innovation, collaborative leadership and organizational change, Jim Harris speaks internationally at 40+ conferences a year. He recently presented Turning Industries Upside Down at Ideacity, Canada’s premier “meeting of the minds.” Association Magazine ranked him one of North America’s top 10 speakers. His clients include Barclays, Deloitte, IBM, Johnson & Johnson, MasterCard, Munich Re and Zurich Insurance.

Jim helps businesses thrive by enabling them to think bigger and succeed during times of change. His custom keynotes apply lessons he’s learned from other industries – for the first time in IBAO history, our Convention keynote will be fully customized to our industry and audience.

Jim’s uncanny ability to understand emerging trends contributed to the success of his book, Blindsided – an international bestseller published in 80 countries around the world. Challenge your assumptions, broaden your scope of possibility and drive growth and profitability with Jim’s dynamic keynote on disruptive opportunity.

Jim Harris - Keynote

BIP TALKS
Wednesday, October 19 l 1:00PM–4:00PM
Thursday, October 20 l 9:00AM–12:00PM
Grand Ballroom West + Centre, Lower Concourse

WEDNESDAY, OCTOBER 19
Thomas Accardo 1:00PM DIGITAL: A BROKER’S PATH TO DIVERSIFICATION
Thomas Accardo, CoFounder, BrokerLift
Sponsored by Gore Mutual
Thomas walked away from 15 successful years in the advertising world to work exclusively with insurance brokers. Why? Because he thinks it’s an exciting time to be a broker. Thomas shares the opportunities he sees including his thoughts on going digital: “It’s not just about internet auto leads. Let’s think bigger.” Read his blog.
Derrick Hughes 1:35PM CYBER: DIGITAL DYNAMITE
Derrick Hughes, VP, Reinsurance Assumed, Boiler Inspection and Insurance Company of Canada
Sponsored by Wawanesa
Demystify the ubiquitous cyber phrase and break down exposures into bite-sized pieces. The bad guys pursue small businesses as soft targets, ripe for exploitation. It’s time to understand the right solutions for your clients.
Lance Miller 2:10PM BROKER SUCCESS STORY: CHANGE BRINGS OPPORTUNITY
Lance Miller, Broker l CEO & Co-Founder, Surex Direct
With the rapid pace of change in the Canadian Insurance Market, many brokers ask where it leaves their business. The answer lies within each of us to determine where we’ll land in the future. Don’t fight change to hold onto traditional delivery ideals; embrace it and meet changing consumer demands. Read his blog.
Dennis Mosely-Williams 2:55PM THE EXPERIENCE ECONOMY
Dennis Moseley-Williams, Experience Economy Specialist
Sponsored by Economical
What inspires companies, and what makes them inspiring? Dennis shows brokers how to create transformative experiences for clients, customers and employees. Read his blog.
3:30PM UTILIZING ONLINE TOOLS TO ADAPT TO OUR CHANGING BUSINESS LANDSCAPE
Justin Kingsley, World-Renowned Storyteller + NYT Bestselling Author 

Sponsored by RSA
Justin sees himself as an escape artist. The things he does or creates give his audience an escape from their daily routine. He wants to encourage brokers to think outside the box: “What’s great about today’s tools is that we have those that are used to get the viewers’ attention quickly, and we have others that keep them hooked.” 
THURSDAY, OCTOBER 20
Adam Nanjee 9:00AM THE FUTURE OF FINANCIAL TECHNOLOGY
Adam Nanjee, Head of Canada’s largest financial technology innovations vertical, MaRS Discovery District
Sponsored by Aviva
Adam’s building Canada to be the next global fintech leader. Speaking on the future of financial technology, innovation and entrepreneurship, Nanjee applies his expertise to the broker channel, infused with the forward-looking approach he’s known for. Read his blog.
Dario Battista  9:35AM BROKER SUCCESS STORY: HOW GOOD STRATEGY BECAME A GREAT BUSINESS
Dario Battista, President, iSure.ca
With over 23,000 likes on Facebook, iSure prides itself on being the most social broker in Canada. Taking a truly customer-centric approach, iSure has developed over 20 customer profiles to market through targeted digital campaigns. And guess what…it’s working.
 10:10AM UNDERSTANDING, LEADING, RECRUITING + RETAINING GEN Ys
Dr. Karyn Gordon, Leading Relationship Expert + Media Personality
Sponsored by Travelers
How can brokerages attract top talent? What strategies need to be in place to effectively retain and motivate them? Learn simple strategies that any brokerage can use to be competitive in attracting and keeping exceptional young talent. Read Dr. Karyn Gordon in Insurance Business Canada: How insurance’s branding problem is affecting its talent.
10:55AM THE SHARING ECONOMY’S EXPONENTIAL GROWTH
Andre Haddad, CEO, Turo
Sponsored by Intact
What are the underlying consumer trends that drive growth of the sharing economy? Andre will share insights on how Turo, a peer-to-peer car rental service, has built a world-leading marketplace that fundamentally changes the rental car experience and the overall concept of car ownership.
don-forgeron 11:30AM

INSURANCE: OUR POLITICAL CLIMATE
Don Forgeron, President & CEO, IBC
Sponsored by the Insurance Bureau of Canada 

Without question, our industry is closely tied to the regulatory and political spheres in Ontario. Join IBC’s Don Forgeron as he discusses the political climate and some of the larger issues we face as an industry.  

James Cunningham

AWARDS OF EXCELLENCE GALA
Wednesday, October 19 l 6:00PM–12:00AM
Grand Ballroom West + Centre, Lower Concourse

Hosted by our favourite comedian James Cunningham, Convention’s kick-off party honours the best in the biz. We have a lot to celebrate: member anniversaries, honourary members and Awards of Excellence winners, this year nominated and awarded by an esteemed panel. Featuring DJ Natalie Sydoruk.

Please note entrance to the Awards of Excellence Gala is by ticket only. Tickets will be included in delegate name badges.

AWARDS OF EXCELLENCE FINALISTS

Awards of Excellence

EXHIBIT
Wednesday, October 19 l 4:00–6:00PM
Thursday, October 20 l 9:00AM–5:00PM
Exhibit Area, Lower Concourse

A.M. Fredericks Underwriting Management Booth 110
Agency Revolution Booth 52
AKA Broker Booth 84
Allianz Global Assistance Booth 96
Applied Systems Canada Booths 36 + 37
April Canada Inc. Booth 103
Arag Services Corporation Booth 99
Arthur J. Gallagher Canada Booths 8 + 9
Aurora Underwriting Services Inc. Booth 24
Aviva Canada Booths 79 + 80
Bachly Construction Booth 119
Beacon Underwriting/Can-Sure Underwriting Booth 27
Benefits Coordinators Inc Booths 3 + 4
BMO Bank of Montreal Booth 7
BrokersNET Booth 97
Burns + Wilcox Canada Booth 73
CAA Booths 75 + 76
CAFO Booth 65
Canadian Insurance – Top Broker Booth 19
Canadian Underwriter Magazine Booth 5
CanAM Insurance Booth 95
CARSTAR Collision + Glass Service Booth 107
Cassels Brock + Blackwell LLP Booth 31
Certified Restoration Drycleaning Network Booth 34
Chubb Insurance Company of Canada Booth 34
ClearPay Corp. Booth 77
Coachman Insurance Group Booth 42
Complete Restoration Services Booth 108
Corelogic Booth 117
Creechurch Booth 62
CSIO Booth 6
Cunningham Lindsey Booth 30
Custom Software Solutions Booth 58
CW Group/Borlak Law Booth 112
DAS Canada Booth 106
Discount Car and Truck Rental Booth 83
DKI Canada Booth 21
DSB Claims Booth 23
Echelon Insurance Company Booths 93 + 94
Economical Insurance Booths 81 + 82
Encon Group Inc. Booth 39
Engage HR Solutions Inc. Booths 71 + 72
Enterprise Rent-a-Car Booth 88
Evolution Insurance Inc. Booth 20
First General Canada Booth 29
First Insurance Funding of Canada Booth 28
FirstOnSite Restoration Booth 54
Fleet Complete Booth 32
Fortify Network Solutions Inc. Booth 91
Frank Cowan Company + Cowan Insurance Group Booths 89 + 90
GameDay Insurance Inc. Booth 48
Gore Mutual Insurance Booth 15
Group Assur Booth 116
GroupOne Insurance Services Inc. Booth 114
GUS Group Booth 64
Hagerty Canada, L.L.C. Booth 78
Information Booth 1
Informco Inc. Booth 57
IBAO Booth 13 + 14
Insurance Bureau of Canada (IBC) Booth 16
Insurance Business (KMI Media) Booth 2
Insurance Institute Booth 44
Insuranceworks.ca Booth 49
Intact Insurance Booth 11 + 12
Island Corporation Booth 109
K&K Insurance Group Canada Booth 33
Kanetix Ltd. Booth 104
Keal Technology Booth 45
NautiMax Booth 51
 Ontario Mutuals (OMIA)  Booth 18
 Optimum Insurance Company Inc.  Booth 60
 Pacific Marine Underwriting Managers  Booth 111
 PAL Insurance Brokers Canada  Booths 40 + 41
 Paul Davis  Booth 59
 Pembridge Insurance Company  Booth 92
 Policy Works Inc.  Booth 74
Premier Group of Companies Booth 101
Puroclean Booth 22
Red Planet Software Booth 35
RIBO Booth 86
Restoration1 Booth 61
RSA Booths 67 + 68
SCM Insurance Services Booths 55 + 56
ServiceMaster Restore Booth 121
ServPro Industries Canada Booth 85
Sharp Mobile Technology Ltd. Booth 50
SNAP Premium Finance Booth 105
South Western Insurance Group Limited Booth 87
Special Risk Insurance Managers Booth 100
Speedy Glass (Belron Canada) Booth 26
Sports + Fitness Insurance Canada Booth 53
Stage2Data Booth 63
SUM Insurance (Strategic Underwriting Managers Inc) Booth 25
Sunwire Booth 43
The Boiler Inspection and Insurance Company of Canada Booth 98
The Commonwell Mutual Insurance Group Booth 118
The Guarantee Company of North America Booth 46 + 47
The TR Group Booth 10
Travelers Canada Booths 69 + 70
Tristar Booth 113
Unica Insurance Booth 17
Wawanesa Mutual Insurance Company Booth 122
Willis Towers Watson (formerly Brovada) Booth 120
WINMAR Booth 66
Wynward Insurance Group Booth 115
Zywave Booth 102

 

CEO PANEL
Thursday, October 20 l 1:30–4:00PM
Grand Ballroom West + Centre, Lower Concourse

With a kickoff from our 2017 Board of Directors and incoming IBAO President Traci Boland, our new format puts CEOs in the hot seat. Interviewed one-on-one by Convention Keynote Jim Harris, insurers share their vision for the broker channel, how their company’s innovating to move it forward and reveal the top 3 things they’d focus on if they owned a brokerage. This year we’re crowd sourcing our questions in advance and live on site – submit yours below.

REGISTER FOR LIVE WEBCAST

 

Aviva - Greg Somerville

Gregory Dean Somerville
President & CEO
AVIVA

Travelers - Duane

Duane Sanders
President & CEO
Travelers Canada

Economical - Karen Gavan

Karen Gavan
President & CEO
Economical Insurance

Intact - Jean-Francois Blais

Jean-François Blais
President
Intact Insurance

Martin Thompson 3

Martin Thompson
President & CEO
RSA Canada

Jim Harris - Keynote

Jim Harris
Moderator
Convention Keynote

ASK OUR PANEL

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CSR Seminar - Stephane CantinRELAX: MANAGING STRESS AT WORK
CSR Seminar
Stephane Cantin, Gradient Solutions
Thursday, October 20 l 1:30–4:00PM
Wentworth, Second Floor

A seemingly endless amount of change, process evolution, product innovation and reforms are violating your inbox…and your mind. Workload is being downloaded, expectations are rising and time is shrinking. Learn how to pierce through the fog of noise and focus on what matters.
Sponsored by The Guarantee

HOSPITALITY NIGHT
One Night. 12 Parties.

AVIVA Provincial Ballroom, Second Floor
ECONOMICAL INSURANCE Civic Ballroom & Foyer, Second Floor
GORE MUTUAL Willow, Mezzanine
INTACT INSURANCE Grand Ballroom East, Lower Concourse
iv3CUS Linden, Mezzanine
ONTARIO MUTUALS Elgin, Second Floor
PEMBRIDGE Simcoe/Dufferin, Second Floor
RSA CANADA Osgoode East, Lower Concourse
THE GUARANTEE Pine, Mezzanine
TOTTEN GROUP Pinnacle Suite, 43rd Floor
TRAVELERS CANADA Dominion Ballroom & Foyer, Second Floor
WAWANESA City Hall, Second Floor

INSURER TOWN HALLS
Friday, October 21 l 9:00AM–12:00PM
Mezzanine, Sheraton Centre

NEW THIS YEAR! Attend three of your top insurers’ town hall meetings for executive roundtables and updates on product launches and corporate results. Gain the insight you need to navigate today’s insurance landscape. Each company delivers their own content in one-hour sessions – rotate between the three markets you want to hear from.

AVIVA BIRCHWOOD, MEZZANINE
ECONOMICAL INSURANCE WILLOW EAST, MEZZANINE
GORE MUTUAL MAPLE, MEZZANINE
INTACT INSURANCE CHESTNUT, MEZZANINE
RSA CANADA WILLOW WEST, MEZZANINE
THE GUARANTEE CEDAR, MEZZANINE
TRAVELERS CANADA PINE, MEZZANINE
WAWANESA LINDEN, MEZZANINE

 

DOWNLOAD OUR EVENT APP
IBAO 2016

Participate in CEO Panel polling and event feedback; connect with tradeshow vendors and Convention delegates and access the schedule of events, speaker bios, room locations and event maps. Search “IBAO 2016” in the Apple App Store or Google Play Store. For all other devices (Blackberry, laptops, etc.) click the link below.

DOWNLOAD THE APP

 

CHAT WITH OUR IBAO16 BOT

Navigating Convention madness? IBAO16 BOT KNOWS ALL. Send him a message on the IBAO Facebook page to find out where you need to be.

 

FULL REGISTRATION (ON-SITE ONLY) By September 23 After September 23
IBAO Member/Out of Province Member

IBAO Honourary Member

Company Rep

Spouse

$620

$325

$740

$335

$765

$435

$920

$450

A LA CARTE REGISTRATION (ON-SITE ONLY) By September 23 After September 23
WEDNESDAY OCTOBER 19
Awards of Excellence Gala
$150 $150
THURSDAY OCTOBER 20 By September 23 After September 23
Member Company Member Company
PACKAGE 1:
Lunch, CSR Seminar, Hospitality Night
$250 $260 $350 $410
PACKAGE 2:
Lunch, CEO Panel, Hospitality Night
$250 $260 $350 $410
PACKAGE 3:
Exhibit, Hospitality Night
$125 $150 $150 $199