Wednesday, October 25

7:00AM – 7:00PM
2nd Floor
Shaw Centre

ALL DAY

Registration

7:30AM – 8:30AM
Canada Hall 1
3rd Floor
Shaw Centre

Kick-off Breakfast

8:30AM – 11:00AM
Canada Hall 1
3rd Floor
Shaw Centre

Members' Meeting

11:00AM – 12:00PM
Canada Hall 1
3rd Floor
Shaw Centre

Keynote

John Herdman

As Head Coach of the Canadian Women’s Soccer Team, Herdman took a group once called a struggling squad to one that’s captured the hearts and minds of Canadians. Under his leadership, the team won bronze at the 2012 and 2016 Summer Olympics and gold at the 2011 Pan Am Games – the first Pan Am gold in Canadian soccer history. Join Herdman, a nominee for 2012 and 2015 FIFA Coach of the Year, as he stresses the importance of developing a high performance culture, learning to overcome adversity with grace and the role of leaders to inspire trust, confidence and success.

12:00PM – 1:00PM
Trillium Ballroom
4th Floor
Shaw Centre

Community Leaders' Lunch

Local political leaders and MPs have been invited to join  for lunch in celebration of community leadership across Ontario – a role that both brokers and politicians fulfill. Get to know your local leader! MPs will be seated with brokers from their area.

1:00PM – 4:00PM
Canada Hall 1
3rd Floor
Shaw Centre

BIP Talks

Half Hour Presentations by Industry Experts. Ted Talk Inspired. (Like many other sessions, BIP Talks are RIBO accredited.) read more » 

4:00PM – 6:00PM
Canada Hall 2&3
3rd Floor
Shaw Centre

Exhibitors' Reception

Sponsored by Cassels Brock LLP

6:30PM – 12:00AM
Trillium Ballroom
4th Floor
Shaw Centre

HONOURING THE BEST

Awards of Excellence

Hosted by our favourite comedian James Cunningham, Convention’s kick-off party honours the best in the biz. Celebrating the broker channel’s best – Brokerage, Young Broker, Affiliate 
and Innovator. Featuring Electric Blonde… read more »

Thursday, October 26

7:00AM – 7:00PM
2nd Floor
Shaw Centre

ALL DAY

Registration

8:00AM – 9:00AM
Trillium Ballroom
4th Floor
Shaw Centre

Breakfast

Sponsored by Dale & Lessmann LLP

9:00AM – 12:00PM
Canada Hall 1
3rd Floor
Shaw Centre

Incoming IBAO 
President Address

Brian Purcell – Owner, James Purcell Insurance Brokers

9:00AM – 12:00PM
Canada Hall 1
3rd Floor
Shaw Centre

CEO Panel

Due to last year’s success, this year will follow a similar format where CEOs will address attendee questions based on real-time feedback. The panel will be facilitated by former journalist and returning moderator Jim Harris. Our CEO Panel will be broadcast live via webcast. Registration details can be found here.

Rowan Saunders, Economical
Heidi Sevcik, Gore Mutual
Jean-François Blais, Intact
Martin Thompson, RSA

9:00AM – 12:00PM
Room 203
2nd Floor
Shaw Centre

CSR Seminar: Think Like a Spy, Gain 
a Competitive Edge 


JJ BRUN “The Retired Spy”

Sponsored by The Guarantee

Trained by the military to operate in hostile environments, JJ has truly walked the walk. If you think upselling Accident Benefits is hard, JJ established one of the largest networks of local contacts while working overseas as a member of the Canadian Forces amid the chaos of blurred front lines and unstable loyalties. In this workshop brokers will run through a series of practical exercises on how to read people, better elicit information and learn what makes us tick.

9:00AM – 5:00PM
Canada Hall 2&3
3rd Floor
Shaw Centre

ALL DAY

Tradeshow

Join our 130 exhibitors for the biggest trade show in IBAO Convention history.

12:00PM – 1:30PM
Canada Hall 2&3
3rd Floor
Shaw Centre

Exhibitors' Lunch

1:30PM – 4:30PM
Various Rooms
1st Floor
Shaw Centre

Insurer Town Halls

Attend three of your top insurers’ town hall meetings to gain the insight you need to navigate today’s insurance landscape. Each company will deliver their own content in one-hour sessions. read more » 

6:00PM – 10:00PM
Various Rooms
3rd & 4th Floor
Westin Hotel

Hospitality Night

The biggest party of Convention! Thanks to all our valued partners for their participation.